Frequently Asked Questions


The following are frequently asked questions regarding our program.
  • What does the REVO(lution) package include?
    We want to make sure you have everything you need in a RED ONE™ camera package to make an independent film, commercial, music video, or documentary. The REVO(lution) package includes:

    • RED ONE™ body
    • Base Production Pack
    • RED 18mm-50mm T3 Zoom
    • RED EVF (Coming soon)
    • RED LCD (5.6 in)
    • RED EVF/LCD Cables
    • RED Power Pack
    • RED-Drive (x2)
    • RED Handle (Right)
    • RED Camera Case with laser insert
    • Element Technica Video Break Out Box
    • O'Connor 1030HDS system and travel case
    • Arri MB20 II matte box and ARRI FF4 follow focus system

    Our package travels as a turn-key system so you can always expect the same package to arrive each time.

    Something missing from the package that you think is a must have? We are always upgrading the REVO(lution) package with a new or helpful accessory. Just let us know and we'll put it up for a vote to the other members.

    Need an extra lens or filter for your shoot that's not listed here? We have partners who can rent you those items when you need them.

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  • What does the program cost?
    The program is an annual program that costs $7,995 for a one-year membership for 12 months. A fully refundable 10% deposit of $795 will allow new members to lock-in their membership position and begin making reservations. Full payment is due by the time of delivery and can be purchased with a check or major credit card.

    We offer a 100% money back guarantee for all members. If you're not satisfied with the program by the time you receive delivery of the camera package for the first time, we'll fully refund your membership fee.

    Membership cannot be sold or transferred, but we do allow up to three individuals to join under one membership.

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  • So, do I actually own the camera package?
    No. The REVO(lution) program is an annual membership program, that works a lot like a fractional ownership program, but our members do not own shares in the package. However, we treat all our members like they were owners and try to create a culture of ownership that protects that camera and accessories so all our members benefit.

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  • How does the reservation system work?
    Our reservation system is designed to make it easy, convenient, and fair for all members to get access to the camera package when they need it most. It also it designed with flexibility in mind. Need to reserve to camera for a future project? No problem. Just check the online calendar and then give call or email us with a reservation request up to 3 months in advance. We'll confirm your reservation up to 30 days in advance so you know you can get it when you need it.

    Need it tomorrow for a last minute project? No problem. Give us a call and we'll get it to you if it's not already scheduled.

    Members keep the camera in 3-day increments (plus one shipping day on either side) and can extend their reservation in 3-day segments based on availability.

    Reservation conflicts are handled with our REVO(lution) Points system which gives priority to members with the least amount of rental time to date. This assures that all members are given equal access to the camera package when they need it throughout the year.

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  • What about shipping costs?
    Shipping costs are in addition to the annual fee. We ship via UPS® and FedEx®. Most shipments are overnight depending on the reservations in our system and your delivery needs.

    We offer a limited number of scheduled in person pick-ups and drop-off at this time, but plan to extend this service in the near future.

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  • Do you ship internationally?
    No, not at this time. We currently only ship within the United States (including Hawaii and Alaska). However, we plan to extend our program to international locations in 2009.

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  • What about insurance?
    A certificate of insurance valid for the year of membership that names Trillusion Media, Inc. as Add'l Insured and Loss Payee for $70,000 in equipment is required before any equipment can be released. If you need help finding an insurance provider let us know and we can make some recommendations to you.

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  • Can I rent the camera to someone else when it’s in my possession?
    No. Renting the RED® camera package or any part of it is not allowed according to the program guidelines.

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  • What if I’m already a RED® owner?
    We are currently seeking to partner with existing RED® owners. If you have a RED® camera package that meets the minimum camera package described above and are interested in learning how you can benefit from this program, please contact us.

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  • Why are you doing this?
    We are huge fans and supporters of RED® and think everyone deserves to get their hands on one. However, we know that for some independent artists, it can be more of a dream than a reality. We want to help change that. We started this program to help keep the RED® revolution alive and to expose more people to this amazing camera and company. Stop dreaming and start shooting. Join the REVO(lution) today.

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  • Where are you located?
    Trillusion Media, Inc. is based in San Francisco, California. We are not associated in any way with the RED® Digital Cinema Company (other than we love their products). Feel free to contact us with any questions or comments.

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